REFUND POLICY

EXCHANGE AND REFUND POLICY

If there is an issue with your purchase at www.puffsnmore.com, you can call or email us, and we will guide you through our processes.

REFUNDS

Once the product is received, we will issue you a refund back to the card used in the original order, minus a 15% restocking fee. We do not provide pre-paid labels to return the product back to us and we do not refund any shipping fee's.

EXCHANGES

No refund but replacement

REFUND/EXCHANGE RESTRICTIONS

• Refund will be given only for dead on arrival product or a leaking device

You will be responsible for shipping the product back to us.

When the returned items are received, a customer service representative will give you a call to clarify what items you would like to exchange for and place your order with you over the phone. You will only be responsible for the remaining amount of an item that is

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